Printlogz

Support

Technical Support When you submit your Technical Support request, it will be entered into our database for tracking purposes. After an initial assessment by our support team, the resolution of the problem will be assigned to an appropriate engineer and a reply will be sent to you by email. Periodically we will post notices regarding tips, workarounds and solutions in the Technical Support Notices (TSN) section of this page.
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Technical Support Form
Which version of Printlogz software are you using ?* " Please enter a brief one-line description of the Printer Model and driver format you are using (example: "xerox work center 232 xerox work center 232 pcl 6,hp LaserJet 1010 hp LaserJet 1010")* Please enter a brief one-line description of the problem (example: "User`s are not logged in")* If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps (example: "1. Create a new file. 2. Insert some TEXT ...") If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed: (note: it is much harder for us to fix non-reproducible issues) If the problem causes any error messages to appear, please indicate the message here: We may need to contact you for more information, such as if we have trouble reproducing the problem you describe. Please choose the "Submit" button to send the form to the Technical Support Team, or choose the "Reset" button to CLEAR the form and begin again.

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